Frequently Asked Questions

FAQ's

How longs does it take to ship my order?

Orders are usually shipped within 1-2 business days after placing the order.

When will my order arrive?

Shipping time is set by our delivery partners, according to the delivery method chosen by you. Additional details can be found in the order confirmation email you’ve received.

How Do I Track My Order?

Once shipped, you’ll get a confirmation email that includes a tracking number and additional information regarding tracking your order.

What's your return policy?

We allow the return of all items within 07 days of your original order’s date. If If you’re interested in returning your items, send us an email with your order number and we’ll ship a return label.

How do I make changes to an existing order?

Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require.

What shipping option do you have?

we offer COD, TCS, Daewoo courier services.

Do you ship internationally?

We currently ship to the USA, Canada, UK and Australia.

Can I receive a refund?

If you are unhappy with the product you’ve received, you can get a refund.

What payment methods do you accept?

Any method of payment is acceptable to you. For example We accept MasterCard, Bank Transfer, Easy Paisa, Jazz cash

Where are you located?

We operate online but we do have office in F-10 Islamabad.

How can I contact you?

You can give us a call on 03365544489, Or Email noman@atcglobal.pk or Fill contact us form and we will get back to you.